In our ongoing efforts to enhance security and streamline user access, Freshdesk (our ticketing system) will transition to using SYSPRO Online Profile credentials for authentication.

What is required from you? If you currently log support tickets in Freshdesk and do not have a SYSPRO Online Profile, you will need to register to continue accessing Freshdesk. Register Here

Need help or have questions? If you encounter any issues during the registration process or have questions about this change, please reach out to your local SYSPRO Office.

We appreciate your cooperation as we implement these security enhancements to provide you with a more secure and user-friendly experience.